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Axis bank to launch an AI-powered Conversational Banking platform ‘AXAA’

Axis bank to launch an AI-powered Conversational Banking platform ‘AXAA’

AXAA is an AI-powered conversational BOT

It can change the paradigm of customer experience via Interactive Voice Response (IVR)

It is capable of recognising the intent and nature of the customer’s query effectively

The multilingual BOT can converse in English, Hindi and Hinglish

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