Freshworks, the first Indian SaaS company to list on NASDAQ

The success journey of CEO Gireesh Mathrubootham

Born at Tiruchirappalli in Tamil Nadu

Higher education was in Engineering

Received MBA in Marketing from the Madras University

Started his career with HCL and moved to the US as part of it

Returned to India in 2001 to become Product Management Director at Zoho

Became Product Management Vice President after two years

Left Zoho after nine years

Established SaaS startup ‘Freshdesk’ in 2010

It was done with friend Shan Krishnasamy

The aim was to provide a business software solution

Started at a 700 sq ft-warehouse in Chennai

Provided software supports like SEO, Adwords, Directories, Blogs

Focused on marketing and thus the brand grew

Rebranded as ‘Freshworks’ in 2017

Freshworks has the support of Accel, Tiger Global Management, CapitalG, Sequoia Capital India

Freshworks got listed on NASDAQ in September 2021

Received the market capital of 13 billion dollars

500 employees became crorepatis

Of them, 70 are below the age of 30

Realised the dream of ‘all employees owning BMW car’

Properly understanding the customers and market was the success mantra

A sports lover, Gireesh supports football

Started FC Madras for the same

Free scholarship for talented football players

Son of a retired bank officer, Gireesh is a fan of Rajinikanth

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